[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"footer-data":3,"page-devoluciones-y-cambios":92},{"leftColumn":4,"footer4Column":39,"footerData":67},{"id":5,"name":6,"type":7,"translations":10,"block_type_content":30,"currentTranslation":31,"mixedTranslation":35},16,"footer-left-column",{"name":8,"identifier":9},"Rich Text Module","rich-text-module",[11,23],{"id":12,"language_id":13,"title":14,"subtitle":15,"content":16},1872,5,null,"",{"file":17,"color":18,"title":15,"content":19,"fileMobile":20,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},"#FF0000FF","\u003Cp>\u003Cimg alt=\"logo de omara\" src=\"https://static.omara.es/upload/9cff64ee-b0cc-4ef7-b3b6-515f3986a4f1.png\" style=\"margin-bottom: 34px;\" width=\"165px;\" />\u003C/p>\n\n\u003Cul class=\"footer__address\">\n\t\u003Cli>\u003Ca href=\"/metodos-de-pago\">Métodos de Pago\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/envios-y-entregas\">Envío\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/devolucion-de-productos\">Devolución de Productos\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/cupones-de-regalo\">Vales de Regalo\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/terminos-y-condiciones\">Nuestros Términos y Condiciones\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/politica-de-privacidad\">Política de Privacidad\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/politica-de-aml-y-kyc-omara-sro\">Política de AML y KYC \u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/cookie-policy\">Política de Cookies\u003C/a>\u003C/li>\n\u003C/ul>",{"id":14,"url":14},"center",1,{"id":24,"language_id":25,"title":14,"subtitle":15,"content":26},117,2,{"file":27,"color":18,"title":15,"content":28,"fileMobile":29,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22},{"id":14,"url":14},"\u003Cp>\u003Cimg alt=\"omara logo\" src=\"https://static.omara.es/upload/9cff64ee-b0cc-4ef7-b3b6-515f3986a4f1.png\" style=\"margin-bottom: 34px;\" width=\"165px\" />\u003C/p>\n\n\u003Cul class=\"footer__address\">\n\t\u003Cli>\u003Ca href=\"/en/metodos-de-pago\">Payment Method\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/en/envios-y-entregas\">Shipping\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/en/devolucion-de-productos\">Return of Goods\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/en/cupones-de-regalo\">Gift Vouchers\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/en/terminos-y-condiciones\">Our Terms and Conditions\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/en/politica-de-privacidad\">Privacy Policy\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/en/politica-de-aml-y-kyc-omara-sro\">AML & KYC Policy \u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"/en/cookie-policy\">Cookie Policy\u003C/a>\u003C/li>\n\u003C/ul>",{"id":14,"url":14},[],{"id":24,"language_id":25,"title":14,"subtitle":15,"content":32},{"file":33,"color":18,"title":15,"content":28,"fileMobile":34,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22},{"id":14,"url":14},{"id":14,"url":14},{"id":24,"language_id":25,"title":14,"subtitle":15,"content":36},{"file":37,"color":18,"title":15,"content":28,"fileMobile":38,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},{"id":14,"url":14},{"id":40,"name":41,"type":42,"translations":43,"block_type_content":58,"currentTranslation":59,"mixedTranslation":63},147,"footer-4-column",{"name":8,"identifier":9},[44,51],{"id":45,"language_id":13,"title":14,"subtitle":15,"content":46},1874,{"file":47,"color":18,"title":48,"content":49,"fileMobile":50,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},"Información de Contacto","\u003Cul style=\"list-style: none; padding: 0px; margin-bottom: 48px\">\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start; text-align: left; padding-bottom: 18px; gap: 24px\">\u003Cimg alt=\"Teléfono\" aria-label=\"Teléfono\" height=\"24\" src=\"https://static.omara.es/upload/9d1441fd-6221-41e2-8538-8ae52ebf67bf.svg\" width=\"24\" />\n\t\u003Cp>Teléfono: \u003Ca href=\"tel:+349 369 40 564\">+349 369 40 564\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start; text-align: left; padding-bottom: 18px; gap: 24px\">\u003Cimg alt=\"Correo electrónico\" aria-label=\"Correo electrónico\" height=\"24\" src=\"https://static.omara.es/upload/9d14420a-14d6-4023-bcb7-24234266e4b7.svg\" style=\"margin-top: -3px\" width=\"24\" />\n\t\u003Cp>Correo electrónico: \u003Ca href=\"mailto:info@omara.es\">info@omara.es\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start; text-align: left; padding-bottom: 18px; gap: 24px\">\u003Cimg alt=\"Calendario\" height=\"24\" src=\"https://static.omara.es/upload/9d144217-de69-419e-ad43-5ae6dcb7ac4a.svg\" style=\"margin-top: -8px\" width=\"24\" />\n\t\u003Cp>\u003Ca aria-label=\"Consulta en línea\" href=\"https://omara.es/consulta-personalizada-en-linea\">Consulta en línea\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start; text-align: left; padding-bottom: 18px; gap: 24px\">\u003Cimg alt=\"Ubicación\" aria-label=\"Joyería OMARA\" height=\"24\" src=\"https://static.omara.es/upload/9d144224-3b22-404b-b5fe-ae5945d2afd5.svg\" style=\"display:block; float:left\" width=\"24\" />\n\t\u003Cp>OMARA s.r.o. C/ Lepant 270, 08013, Barcelona \u003C/p>\n\t\u003C/div>\n\n\t\u003Cp>Nuestras redes sociales\u003C/p>\n\n\t\u003Cul class=\"footer__socials\" style=\"font-size: 18px; font-weight: 400; text-align: left; padding-top: 0\">\n\t\t\u003Cli>\u003Ca aria-label=\"Enlace de Facebook\" href=\"https://www.facebook.com/profile.php?id=100086684108742\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"Facebook\" height=\"24\" src=\"https://static.omara.es/upload/9d144232-a6a4-4b07-9b23-b38c2464438e.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\t\u003Cli>\u003Ca aria-label=\"Enlace de Instagram\" href=\"https://www.instagram.com/omara_jewelry?igsh=a3NjM29iNDgzY25k\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"Instagram\" height=\"24\" src=\"https://static.omara.es/upload/9d14423e-0129-4e8d-b7bc-29722c42f73d.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\u003C/ul>\n\t\u003C/li>\n\u003C/ul>",{"id":14,"url":14},{"id":52,"language_id":25,"title":14,"subtitle":15,"content":53},114,{"file":54,"color":18,"title":55,"content":56,"fileMobile":57,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22},{"id":14,"url":14},"Contact info","\u003Cul style=\"list-style: none; padding: 0px; margin-bottom: 48px\">\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"Mobil\" aria-label=\"Phone\" height=\"24\" src=\"https://static.omara.es/upload/9d1441fd-6221-41e2-8538-8ae52ebf67bf.svg\" width=\"24\" />\n\t\u003Cp>Phone: \u003Ca href=\"tel:+349 369 40 564\">+349 369 40 564\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"e-mail\" aria-label=\"E-mail\" height=\"24\" src=\"https://static.omara.es/upload/9d14420a-14d6-4023-bcb7-24234266e4b7.svg\" style=\"margin-top: -3px\" width=\"24\" />\n\t\u003Cp>E-mail: \u003Ca href=\"mailto:info@omara.es\">info@omara.es\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"kalendar\" height=\"24\" src=\"https://static.omara.es/upload/9d144217-de69-419e-ad43-5ae6dcb7ac4a.svg\" style=\"margin-top: -8px\" width=\"24\" />\n\t\u003Cp>\u003Ca aria-label=\"Online Consultation\" href=\"https://omara.es/en/consulta-personalizada-en-linea\">Online Consultation\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"location\" aria-label=\"OMARA Jewelry\" height=\"24\" src=\"https://static.omara.es/upload/9d144224-3b22-404b-b5fe-ae5945d2afd5.svg\" style=\"display:block; float:left\" width=\"24\" />\n\t\u003Cp>OMARA s.r.o. C/ Lepant 270, 08013, Barcelona \u003C/p>\n\t\u003C/div>\n\n\t\u003Cp>Our Social Media\u003C/p>\n\n\t\u003Cul class=\"footer__socials\" style=\"font-size: 18px; font-weight: 400; text-align: left; padding-top: 0\">\n\t\t\u003Cli>\u003Ca aria-label=\"facebook link\" href=\"https://www.facebook.com/profile.php?id=100086684108742\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"facebook\" height=\"24\" src=\"https://static.omara.es/upload/9d144232-a6a4-4b07-9b23-b38c2464438e.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\t\u003Cli>\u003Ca aria-label=\"instagram link\" href=\"https://www.instagram.com/omara_jewelry?igsh=a3NjM29iNDgzY25k\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"instagram\" height=\"24\" src=\"https://static.omara.es/upload/9d14423e-0129-4e8d-b7bc-29722c42f73d.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\u003C/ul>\n\t\u003C/li>\n\u003C/ul>",{"id":14,"url":14},[],{"id":52,"language_id":25,"title":14,"subtitle":15,"content":60},{"file":61,"color":18,"title":55,"content":56,"fileMobile":62,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22},{"id":14,"url":14},{"id":14,"url":14},{"id":52,"language_id":25,"title":14,"subtitle":15,"content":64},{"file":65,"color":18,"title":55,"content":56,"fileMobile":66,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},{"id":14,"url":14},{"id":68,"name":69,"type":70,"translations":71,"block_type_content":83,"currentTranslation":84,"mixedTranslation":88},140,"footer-data",{"name":8,"identifier":9},[72,78],{"id":73,"language_id":13,"title":14,"subtitle":15,"content":74},1873,{"file":75,"color":18,"title":15,"content":76,"fileMobile":77,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},"\u003Cdiv class=\"col-lg-4 copyright__first-column\">© 2026 E-Commerce\u003C/div>\n\n\u003Cdiv class=\"col-lg-4\">\u003Ca href=\"https://www.trustpilot.com/review/omara.sk?utm_medium=trustbox&utm_source=TrustBoxReviewCollector\" target=\"_blank\">\u003Cimg alt=\"\" src=\"https://static.omara.es/upload/a1ad276a-43d1-4293-b45b-ef82cf609e5a.png\" style=\"width: 55%; height: auto\" />\u003C/a>\u003C/div>\n\n\u003Cdiv class=\"col-lg-4 copyright__payment\" style=\"text-align: right;\">\u003Cpicture class=\"d-flex lazyLoad isLoaded\" data-v-4aa472c0=\"\"> \u003Cimg alt=\"MDN\" class=\"img cover\" data-v-4aa472c0=\"\" src=\"https://static.omara.es/upload/a1ac9c2c-0568-4a91-a70d-2b268e217671.webp\" />\u003C/picture>\u003C/div>",{"id":14,"url":14},{"id":79,"language_id":25,"title":14,"subtitle":15,"content":80},351,{"file":81,"color":18,"title":15,"content":76,"fileMobile":82,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22},{"id":14,"url":14},{"id":14,"url":14},[],{"id":79,"language_id":25,"title":14,"subtitle":15,"content":85},{"file":86,"color":18,"title":15,"content":76,"fileMobile":87,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22},{"id":14,"url":14},{"id":14,"url":14},{"id":79,"language_id":25,"title":14,"subtitle":15,"content":89},{"file":90,"color":18,"title":15,"content":76,"fileMobile":91,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},{"id":14,"url":14},{"id":93,"image_id":14,"images":14,"name":14,"slug":94,"status":22,"template_id":14,"view_type":95,"is_plp":96,"only_business":14,"medias":14,"modules":14,"blocks":97,"translations":146,"currentTranslation":157,"mixedTranslation":158},242,"devoluciones-y-cambios",0,false,[98,124],{"id":99,"name":100,"type":101,"translations":102,"block_type_content":115,"currentTranslation":116,"mixedTranslation":120},584,"returns-info",{"name":8,"identifier":9},[103,109],{"id":104,"language_id":13,"title":14,"subtitle":15,"content":105},2139,{"file":106,"color":18,"title":15,"content":107,"fileMobile":108,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},"\u003Cstyle type=\"text/css\">.button-black {\ncolor: #fff !important ;\nmargin-top: 30px; \n\n}\n\n.block-item {\n        gap: 30px;\n        display: flex;\n        margin-top: 50px;\n      }\n\n\n      @media (max-width: 767px) {\n   .block-item {\n          flex-wrap: wrap;\n          margin: 30px 0;\n        }\n\n\n      }\n\u003C/style>\n\u003Cdiv class=\"post\" data-v-9b02b174=\"\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"post__heading\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"container container--type-2\" data-v-aae99dfe=\"\">\n\u003Ch1 class=\"post__title\" data-v-aae99dfe=\"\">Devoluciones e Intercambios\u003C/h1>\n\u003C/div>\n\u003C/div>\n\n\u003Cp style=\"padding-bottom: 40px; max-width: 1000px; margin: 0 auto\">Queremos que estés completamente satisfecho con tu compra. Si por alguna razón necesitas devolver o cambiar un artículo, ofrecemos una garantía de devolución de dinero de 30 días, junto con servicios de ajuste de tamaño y reparación. A continuación, encontrarás todos los detalles necesarios sobre cómo devolver, intercambiar o ajustar el tamaño de tu producto.\u003C/p>\n\n\u003Cdiv class=\"post__image\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"post__container\" data-v-aae99dfe=\"\">\u003Cpicture class=\"d-flex hide-mobile\" data-v-0b8fe086=\"\" data-v-aae99dfe=\"\"> \u003Cimg alt=\"\" class=\"img cover\" data-v-0b8fe086=\"\" src=\"https://static.omara.es/upload/9ee4760d-b0bd-492b-9794-b41f8503f37f.webp\" />\u003C/picture> \u003Cpicture class=\"d-flex hide-desktop\" data-v-0b8fe086=\"\" data-v-aae99dfe=\"\"> \u003Cimg alt=\"\" class=\"img cover\" data-v-0b8fe086=\"\" src=\"https://static.omara.es/upload/9ee4762c-10f5-49a7-948c-5cdf64f14296.webp\" />\u003C/picture>\u003C/div>\n\u003C/div>\n\n\u003Cdiv class=\"post__content\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"post__container ui-post-content ui-text-lg\" data-v-aae99dfe=\"\">\n\u003Ch2 style=\"padding-top: 0\">¿Cómo funciona la garantía de devolución de dinero de 30 días?\u003C/h2>\n\n\u003Cp>Todos los productos de Omara se fabrican de manera personalizada según las especificaciones individuales del cliente. Por este motivo, estos productos no pueden devolverse ni reembolsarse dentro del período estándar de 14 días para desistir del contrato.\u003C/p>\n\n\u003Cp>Los productos solo pueden devolverse si, en opinión del comprador, no cumplen con los requisitos de calidad o los estándares de fabricación. En ese caso, el producto puede devolverse dentro de los \u003Cstrong>30 días naturales\u003C/strong> a partir de la fecha de entrega del envío.\u003C/p>\n\n\u003Cp>Los productos que contienen diamantes naturales pueden devolverse bajo las mismas condiciones —si, en opinión del comprador, no cumplen con los requisitos de calidad o estándares— dentro de los \u003Cstrong>15 días naturales\u003C/strong> a partir de la fecha de entrega del envío.\u003C/p>\n\n\u003Cp>Puede devolver un artículo para obtener un reembolso, un cambio de talla, un grabado o una reparación dentro de los \u003Cstrong>30 días\u003C/strong> posteriores a la recepción de su pedido. Para iniciar una devolución, simplemente siga los pasos indicados a continuació:\u003C/p>\n\n\u003Col style=\"list-style: numbers\">\n\t\u003Cli>Llena el formulario de devolución en tu \u003Ca href=\"https://omara.es/profile/orders\" style=\"link-underline\">perfil de pedido\u003C/a>. Después recibirás un correo electrónico de confirmación de devolución con instrucciones.\u003C/li>\n\t\u003Cli>Prepara el artículo: por favor, devuelve el artículo en su embalaje original, incluyendo todas las etiquetas y accesorios. Empaca todos los artículos devueltos, junto con una copia impresa de tu correo de confirmación de compra y una nota especificando tu número de pedido de manera segura en una caja. Puedes usar la caja en la que llegaron los artículos o otra caja si prefieres.\u003C/li>\n\t\u003Cli>Envía el paquete a la siguiente dirección: 81106 Staré Mesto, Calle Obchodná, 559/37, Bratislava, Eslovaquia.\u003C/li>\n\u003C/ol>\n\n\u003Ch2>¿Cuánto tiempo tomará mi reembolso?\u003C/h2>\n\n\u003Cp>Una vez recibamos tu artículo devuelto, lo procesaremos en un plazo de 2 a 4 días hábiles. Tu reembolso se emitirá en un plazo de 10 días hábiles utilizando el mismo método de pago que usaste para tu compra original.\u003C/p>\n\n\u003Ch2>Cómo devolver un artículo para un ajuste de talla\u003C/h2>\n\n\u003Cp>Puedes solicitar un ajuste de talla gratuito por artículo: simplemente llena el formulario de devolución en tu \u003Ca href=\"https://omara.es/profile/orders\" style=\"link-underline\">perfil de pedido\u003C/a> y elige el tipo de devolución \"ajuste de talla\". Después de la confirmación, recibirás un correo electrónico con instrucciones. Asegúrate de enviar el producto para ajuste de talla sin artículos adicionales como la caja o el certificado.\u003C/p>\n\n\u003Cp>Si quieres descubrir tu tamaño perfecto de anillo, te invitamos a echar un vistazo a nuestra guía. Te ayudará a encontrar fácilmente el tamaño que se ajusta perfectamente a tu dedo, asegurando comodidad y elegancia todos los días. Echa un vistazo a nuestra \u003Ca class=\"link-underline\" href=\"https://static.omara.es/upload/9ee476d1-af8f-470a-8e77-84d5e014b10f.pdf\">Guía de Tamaño de Anillo\u003C/a> y elige el ideal para ti.\u003C/p>\n\n\u003Cp> \u003C/p>\n\n\u003Ch2>Proceso de devolución / ajuste de talla / reparación desde tu página de perfil de pedido\u003C/h2>\n\n\u003Cp>Puedes iniciar una devolución directamente desde tu página de perfil de pedido en nuestro sitio web.\u003C/p>\n\u003Cimg alt=\"\" src=\"https://static.omara.es/upload/9f14bb6f-7019-407e-8297-7fe6d1ec1642.jpeg\" />\n\u003Cul>\n\t\u003Cli>Inicia sesión en tu cuenta.\u003C/li>\n\t\u003Cli>Ve a la sección de Pedidos.\u003C/li>\n\t\u003Cli>Selecciona el pedido que contiene el artículo que deseas devolver.\u003C/li>\n\t\u003Cli>Haz clic en Solicitar una Devolución y completa el formulario.\u003C/li>\n\t\u003Cli>Recibe el correo electrónico con las instrucciones y envía el artículo de vuelta.\u003C/li>\n\u003C/ul>\n\n\u003Cp data-pm-slice=\"1 1 []\">Nos esforzamos por hacer que el proceso de devolución e intercambio sea lo más sencillo posible. Ya sea que necesites un reembolso, ajuste de talla, grabado o reparación, nuestro equipo dedicado está aquí para ayudarte en cada paso del camino. Tu satisfacción es nuestra máxima prioridad, y estamos comprometidos a asegurarnos de que tengas una experiencia positiva con nuestros productos. Si tienes alguna otra pregunta, no dudes en \u003Ca class=\"link-underline\" href=\"https://omara.es/contactanos\">contactarnos\u003C/a>.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>",{"id":14,"url":14},{"id":110,"language_id":25,"title":14,"subtitle":15,"content":111},2140,{"file":112,"color":18,"title":15,"content":113,"fileMobile":114,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},"\u003Cstyle type=\"text/css\">.button-black {\ncolor: #fff !important ;\nmargin-top: 30px; \n\n}\n\n.block-item {\n        gap: 30px;\n        display: flex;\n        margin-top: 50px;\n      }\n\n\n      @media (max-width: 767px) {\n   .block-item {\n          flex-wrap: wrap;\n          margin: 30px 0;\n        }\n\n\n      }\n\u003C/style>\n\u003Cdiv class=\"post\" data-v-9b02b174=\"\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"post__heading\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"container container--type-2\" data-v-aae99dfe=\"\">\n\u003Ch1 class=\"post__title\" data-v-aae99dfe=\"\">Returns & Exchanges\u003C/h1>\n\u003C/div>\n\u003C/div>\n\n\u003Cp style=\"padding-bottom: 40px; max-width: 1000px; margin: 0 auto\">We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, we offer a 30-day money-back guarantee along with resizing and repair services. Below, you will find all the necessary details on how to return, exchange, or resize your product.\u003C/p>\n\n\u003Cdiv class=\"post__image\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"post__container\" data-v-aae99dfe=\"\">\u003Cpicture class=\"d-flex hide-mobile\" data-v-0b8fe086=\"\" data-v-aae99dfe=\"\"> \u003Cimg alt=\"\" class=\"img cover\" data-v-0b8fe086=\"\" src=\"https://static.omara.es/upload/9ee4760d-b0bd-492b-9794-b41f8503f37f.webp\" />\u003C/picture> \u003Cpicture class=\"d-flex hide-desktop\" data-v-0b8fe086=\"\" data-v-aae99dfe=\"\"> \u003Cimg alt=\"\" class=\"img cover\" data-v-0b8fe086=\"\" src=\"https://static.omara.es/upload/9ee4762c-10f5-49a7-948c-5cdf64f14296.webp\" />\u003C/picture>\u003C/div>\n\u003C/div>\n\n\u003Cdiv class=\"post__content\" data-v-aae99dfe=\"\">\n\u003Cdiv class=\"post__container ui-post-content ui-text-lg\" data-v-aae99dfe=\"\">\n\u003Ch2 style=\"padding-top: 0\">How Does the 30-Day Money-Back Guarantee Work?\u003C/h2>\n\n\u003Cp>All Omara products are custom-made and crafted according to individual customer specifications. Therefore, these products are not eligible for return or refund within the standard 14-day withdrawal period.\u003C/p>\n\n\u003Cp>Products may only be returned if, in the buyer’s opinion, they do not meet the required quality or manufacturing standards. In such cases, the product can be returned within \u003Cstrong>30 calendar days\u003C/strong> from the date of delivery.\u003C/p>\n\n\u003Cp>Products containing natural diamonds may be returned under the same conditions — if, in the buyer’s opinion, they do not meet the required quality or standards — within \u003Cstrong>15 calendar days\u003C/strong> from the date of delivery.\u003C/p>\n\n\u003Cp>You can return an item for a refund, resizing, engraving, or repair within \u003Cstrong>30 days\u003C/strong> of receiving your order. To initiate a return, simply follow these steps:\u003C/p>\n\n\u003Col style=\"list-style: numbers\">\n\t\u003Cli>Fill out the return form in your \u003Ca href=\"https://omara.es/en/profile/orders\" style=\"link-underline\">order profile grid\u003C/a>. After that you will receive a return confirmation email with instructions.\u003C/li>\n\t\u003Cli>Prepare the Item: please return the item in its original packaging, including all tags and accessories. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your order number securely in a box. You can use the box the items arrived in or another box if you prefer.\u003C/li>\n\t\u003Cli>Ship the package to the following address: 81106 Staré Mesto, Obchodná Street, 559/37, Bratislava, Slovakia.\u003C/li>\n\u003C/ol>\n\n\u003Ch2>How long will my refund take?\u003C/h2>\n\n\u003Cp>Once we receive your returned item, we will process it within 2-4 working days. Your refund will be issued within 10 working days using the same payment method as your original purchase.\u003C/p>\n\n\u003Ch2>How to Return an Item for a Resizing\u003C/h2>\n\n\u003Cp>You can request one resize per item for free - simply fill out the \u003Ca href=\"https://omara.es/en/profile/orders\" style=\"link-underline\">order profile grid\u003C/a> return form and choose return type \"resize\". After the confirmation, you will receive the email with instructions. Make sure to send the product for resizing without any additional items such as the box or certificate.\u003C/p>\n\n\u003Cp>If you want to discover your perfect ring size, we invite you to take a look at our guide. It will help you easily find the size that perfectly fits your finger, ensuring both comfort and elegance every day. Check out our \u003Ca class=\"link-underline\" href=\"https://static.omara.es/upload/9ee4765f-281f-4d33-8f1c-50d175db8dce.pdf\">Ring Size Guide \u003C/a>and choose the ideal one for you!\u003C/p>\n\n\u003Cp> \u003C/p>\n\n\u003Ch2>Return / Resize / Repair Process from Your Order Profile Page\u003C/h2>\n\n\u003Cp>You can initiate a return directly from your order profile page on our website. \u003C/p>\n\u003Cimg alt=\"\" src=\"https://static.omara.es/upload/9ee47682-4b9c-46de-8fa4-6fd0ad03fc7b.webp\" />\n\u003Cul>\n\t\u003Cli>Log into your account.\u003C/li>\n\t\u003Cli>Navigate to the Orders section.\u003C/li>\n\t\u003Cli>Select the order containing the item you want to return.\u003C/li>\n\t\u003Cli>Click on Request a Return and fill out the form.\u003C/li>\n\t\u003Cli>Receive the email with instructions and ship the item back\u003C/li>\n\u003C/ul>\n\n\u003Cp data-pm-slice=\"1 1 []\">We strive to make the return and exchange process as seamless as possible. Whether you need a refund, resizing, engraving, or repair, our dedicated team is here to assist you every step of the way. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with our products. If you have any further questions, don’t hesitate to \u003Ca class=\"link-underline\" href=\"https://omara.es/en/contactanos\"> contact us\u003C/a>.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>",{"id":14,"url":14},[],{"id":110,"language_id":25,"title":14,"subtitle":15,"content":117},{"file":118,"color":18,"title":15,"content":113,"fileMobile":119,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},{"id":14,"url":14},{"id":110,"language_id":25,"title":14,"subtitle":15,"content":121},{"file":122,"color":18,"title":15,"content":113,"fileMobile":123,"height_mobile":15,"height_desktop":15,"image_position":21,"background_type":22,"table_of_content":15,"custom_background":15},{"id":14,"url":14},{"id":14,"url":14},{"id":125,"name":126,"type":127,"translations":130,"block_type_content":141,"currentTranslation":142,"mixedTranslation":144},42,"best-selling",{"name":128,"identifier":129},"Bestseller","bestseller",[131,136],{"id":132,"language_id":25,"title":14,"subtitle":15,"content":133},273,{"link":15,"title":134,"linkText":15,"subTitle":135},"Best Selling","The best products",{"id":137,"language_id":13,"title":14,"subtitle":15,"content":138},1953,{"link":15,"title":139,"linkText":15,"subTitle":140},"Más vendidos","Mejores productos",[],{"id":132,"language_id":25,"title":14,"subtitle":15,"content":143},{"link":15,"title":134,"linkText":15,"subTitle":135},{"id":132,"language_id":25,"title":14,"subtitle":15,"content":145},{"link":15,"title":134,"linkText":15,"subTitle":135},[147,152],{"id":148,"language_id":13,"title":149,"subtitle":15,"short_description":15,"description":15,"meta_title":150,"meta_description":151,"meta_keywords":15},1001,"Devoluciones y Cambios","Devoluciones y Cambios | Política de Devolución y Cambio","Consulta nuestra política de devoluciones y cambios. Ofrecemos una garantía de devolución de dinero de 30 días, junto con opciones de cambio y reparación. Un proceso de devolución y cambio sencillo para garantizar tu total satisfacción con tu compra.",{"id":153,"language_id":25,"title":154,"subtitle":15,"short_description":15,"description":15,"meta_title":155,"meta_description":156,"meta_keywords":15},1002,"Returns & Exchanges","Returns & Exchanges | Return and Exchange Policy","Check our return and exchange policy. We offer a 30-day money-back guarantee, along with exchange and repair options. A simple return and exchange process to ensure your complete satisfaction with your purchase.",{"id":153,"language_id":25,"title":154,"subtitle":15,"short_description":15,"description":15,"meta_title":155,"meta_description":156,"meta_keywords":15},{"id":153,"language_id":25,"title":154,"subtitle":15,"short_description":15,"description":15,"meta_title":155,"meta_description":156,"meta_keywords":15}]